# Why my Adaptive Content segments aren't working or showing in preview?

If your segments aren’t working properly, check the following:

* Confirm your visitor schema is correctly defined
* Verify that your segment JSON matches the schema structure
* Ensure the condition applies to the section, page or block you’re testing
* Use the preview feature from the correct page
* Try refreshing the preview after making schema changes


---

# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://gitbook-open-v2-preview.gitbook.workers.dev/url/gitbook.com/docs/help-center/published-documentation/adaptive-content/why-my-adaptive-content-segments-arent-working-or-showing-in-preview.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.